Reference

How mentold4d Handles Your Personal Information

Your account data and payment details stay under clear rules here — what we collect, why we collect it, and how you can access or remove it.

Account Data ProtectionDANA, OVO & GoPay PrivacyCookie ControlsData Access RequestsIndonesia Region Scope

Explore the Lobby Read FAQ

What Data We Collect and Why

mentold4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you submit during registration — your name, email address, and the e-wallet identifier you use for DANA, OVO, or GoPay transactions. This lets us verify your identity, process deposits and withdrawals, and send account-level notifications. We also

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log session data: device type, IP address, and pages visited within the platform. That logging helps us detect unusual access patterns and keep your account secure. Payment records are retained for as long as local financial regulations in Indonesia require — we do not keep them
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beyond that window. If you connect via mobile, your device OS and browser version are captured for compatibility purposes only, not for advertising. All data handling depends on applicable local law and is available only where local law permits. Players in Makassar and elsewhere in Indonesia
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access the platform under the same data framework. We do not sell your personal data to third parties.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SECURITY STANDARDS

How We Protect and Manage Your Data

Data security at mentold4d runs on a few concrete practices: encrypted connections for every page and transaction, server-side hashing for account credentials, and access controls that limit which internal teams can view payment records. Cookies on the platform fall into two groups — session cookies that expire when you close the browser, and preference cookies that remember your language and login state. You can clear preference cookies from your browser settings at any time. For data retention, transaction records tied to DANA, OVO, or GoPay withdrawals are held for the period required by Indonesia financial rules, then purged.

Encrypted Connections Every page and payment flow runs over encrypted connections. Your DANA, OVO, and GoPay session data is never transmitted in plain text at any point.

Cookie Controls Session cookies expire on browser close. Preference cookies persist until you clear them. No advertising or cross-site tracking cookies are set by our platform.

Retention and Deletion Transaction records are held for the period local Indonesia financial regulations require. Account data outside that scope is purged within 30 days of account closure.

Data Access Requests You can request a copy of your stored data or ask for corrections through live chat or email. We process requests in line with applicable local law timelines.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles those requests directly. Send a message through live chat or email with your registered account details and the specific action you need — we'll confirm receipt and respond within the timeframe local regulations allow.

Live Chat Open the chat widget inside your account dashboard. Available during our active support window for account and data queries.

Email Support Send your data request to our support address with your registered email and account ID. We confirm receipt and process within the regulated window.

Account Settings Some data — like your display name and contact email — can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy

Real questions from people checking how their data is handled on mentold4d — answered directly.

We collect your name, email address, and the e-wallet identifier you use — DANA, OVO, or GoPay. We also log your device type and IP address for security purposes during each session.

We do not sell your personal data. Payment processors like DANA, OVO, and GoPay receive only the transaction details needed to process your deposit or withdrawal, as required for the transfer to complete.

Payment and transaction records are retained for the period Indonesia financial regulations require. Once that window closes, records are purged from active systems automatically.

Yes. Send a request via live chat or email using your registered account details. We'll confirm receipt and provide your data within the timeframe local law allows for such requests.

Contact support through live chat or email and request account closure. Data not subject to a legal retention requirement is removed from active systems within 30 days of confirmed closure.

We use session cookies that expire when you close the browser, and preference cookies for login state. You can clear preference cookies in your browser settings at any time without losing account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoMentold4D Glossary Appmentold4d App

How mentold4d Handles Your Personal Information

How We Protect and Manage Your Data

Reach Us About Your Data

Common Questions About Your Privacy

01 What personal data does mentold4d collect when I register?

02 Does mentold4d share my data with third parties?

03 How long does mentold4d keep my payment records?

04 Can I request a copy of the data mentold4d holds about me?

05 How do I delete my account and personal data?

06 What cookies does the platform use and can I turn them off?

Privacy Policy

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